BroadSoft Marketplace

Unity Client

Developed by Kakapo Systems

Unity is a Windows client application that combines Call Control, extension presence, instant messaging, Directory Integration, Service Configuration, Outlook Contacts click-to-dial and more. The Busy Lamp Field will reflect the busy/available presence status of up to 20 colleagues. Unity is available in Lite and Pro.

Our simple and intuitive interface makes answering, releasing, holding and conferencing multiple calls simple. Users can configure all BroadWorks services including call forwarding and simultaneous ring.

Features and Benefits

• The user status (Busy Lamp Field) graphically displays user available/ringing/engaged status.
• Instant Messaging.
• Dynamically search all phone directories, Outlook Contacts, LDAP and custom SQL database applications from within the Unity Directory Search.
• Call logs show missed, received and dialled call logs.
• Call center log in allows users to log in or out of call center groups.
• HotDesking [Hoteling] LogIn/Out.

Installation and Requirements

Unity Client is a Microsoft Windows client installation. It requires .NET 1.1 or above on Windows 98 and above OS.

Support

Coming soon.